Swiss Colony Reviews

I'd leave negative stars if I could. My grandma used to order from this company when I was a kid. I ordered from them this past Christmas for the coworkers at my office. I put it on their credit to pay in January when I had more available money after the holiday season. Biggest mistake I ever made. Their website is a joke. My account was never updated with my order information so I couldn't pay online. I sent countless emails back and forth with their "customer service reps" that always sent back canned responses making it clear the company doesn't care about its customers. I was told to call and pay over the phone. I told them I didn't feel comfortable doing that and wanted to pay online. This was never resolved. When I did get the paper statement in the mail in February, I mailed a physical check to them immediately. For the whole balance. The check was cashed on the 10th and then I had a delinquent report filed against my credit on the 11th. I've spent the last two and a half weeks trying to get this sorted out since that one ding dropped my score by almost 100 points. Finally, it came to a head today when the credit department supervisor I spoke to talked over, cut me off before I could finish my sentences, yelled, and then proceeded to hang up on me. I called back and reported the interaction and I sincerely hope she is severely reprimanded. Now I get to deal with the credit bureaus to try and have this BS claim removed from my credit report. Horrible company. Horrible business practice. Horrible employees. And I say, with every last fiber of my being, that I sincerely hope the whole company burns to the ground so no one will ever have to be subjected to their stale food and unprofessional employees ever again. DO NOT BUY FROM THEM.